We're not just in the business of selling toys, we're also in the business of delivering joy and satisfaction! That's why we take shipping seriously. Here's what you can expect:
We know you're excited to get your hands on your new toys, so we'll get them to you as quickly as possible. Our shipping elves work around the clock to make sure your order is processed and shipped out within 24 hours (typically, unless when placed on a weekend). We hope to change this soon, but we currently only ship to US customers in the lower 48 states.
General transit time estimates (excluding Christmas holiday season):
Expedited shipping option: 2-3 business days
Standard shipping option: 3-7 business days
CHRISTMAS HOLIDAY SHIPPING: Orders placed after December 13th are not guaranteed delivery by December 24th.
We offer free Standard shipping on orders $100 and up (US orders only).
We'll send you a tracking number as soon as your order ships. You can follow your package's journey to your doorstep like a proud parent tracking their kid's first cross-country road trip.
Safe and Secure:
We take care to package your toys with the utmost care, so they arrive at your door in pristine condition.
If for any reason you need to return an item, just follow our simple return policy (see below). We promise not to hold it against you.
Have a question about shipping? Need help tracking your package? Just want to chat about your favorite toy from your childhood? Give us a call or shoot us an email at firstname.lastname@example.org. We love hearing from you!